| Support Overview | |
| The DataFrameworks Support Team provides a support mechanism to bring you the level of support you need, when you need it. Your DataFrameworks purchase includes software support. Requesting direct support for questions can be initiated via telephone support or via email through this area of the website. Full access to documentation and patches is also provided under our support offering. On-site assistance is available for the installation of and training on DataFrameworks. Though the product is easy to install and configure, a jump-start may be helpful in getting the management of all your company's data off the ground. Custom Support offerings are also available to meet the challenges of unusual or dynamic environments. Our Support Services Team can tailor and price an agreement to meet the needs and fill the requirements of most companies whose needs fall outside of our standard support offerings. |
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| Contact Support | |
| For more information on DataFrameworks support, or to contact the Customer Support Services: | |
| Phone: | 925-201-5123 ext. 3 |
| Monday to Friday, 9:00 a.m. to 5:00 p.m. (GMT - 08:00) Pacific Time (US and Canada) | |
| Email: | support@dataframeworks.com |
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