Customer Inefficiency Comments
 
"How do I find the data I need? Searching through unorganized data can be very time consuming and inefficient"
 
"Users had to know the location of their data. With multiple file systems to choose from, remembering the location of all your different tasks became very time consuming, and at times impossible. There was an entire team of people hired to help band-aid up this issue."
 
"When dealing with backups, I quickly learned that a tape was only as good or useful as the label on it. If the tape had no label or an inaccurate label, I might as well throw it away as it was extremely difficult to determine what was on it, or why it might be important. The same lesson often applies to data files on a file system."
 
Notification that /volume7 is filling up is of little value, I can easily be inundated with notifications which then require further human investigation with complicated file system commands. These notifications often lack the business perspective required to quickly identify the area of concern, for example: Project X, Dept Y is increasing at an abnormal rate, perhaps we should go identify why?"
 
"Adding more storage capacity is easy; what I need are tools that make this storage and data useful to the business."
 
"Every user has their own idea of what a good directory structure should be. If a user changes from one project to the next, they either take their convoluted structure with them, or have to learn someone else's convoluted structure. Summary: There is no structure to our data!"